Professor Humboldt’s Chamber of Time – FAQs
What is Professor Humboldt’s Chamber of Time?
The Chamber of Time is a unique and immersive, theatrical experience, with 360 degree sets, live actors, and special effects.
When is there event being held?
Shows will run the 13th July to the 1st September 2019.
Where is the event being held?
Inside the Merrion Centre, Leeds.
What does my ticket include?
Your ticket includes admission to the the attraction at the time stipulated on your ticket only. Please arrive at least 15 mins before your allocated slot.
How long does it last?
Allow for 1 hour within the attraction. The shows are performed live.
How should I dress?
Sensible shoes are preferable.
Are there any age restrictions for the experience?
The Chamber of time is a family friendly visitors attraction suitable for ages 6+.
Younger children are permitted but at the discretion of parents. Flashing lights and loud noises may unsettle under 6’s.
All children under the age of 12 must be accompanied by an adult.
What time should I arrive at the venue?
You must arrive at least 30 mins before the show time shown on your ticket. Please remember The Chamber of Time is a live immersive experience and operates differently to a normal theatre and visitor attractions.
I have misplaced my confirmation email with my order number. Can you resend it?
Yes. Please log into our ticket website and follow the instructions or contact us for further assistance prior to arrival.
I can’t attend the show on my ticket date. Can I exchange my tickets for a different date?
Tickets you purchase are for personal use and cannot be exchanged, transferred or sold on for profit.
Are tickets transferable/can I give them to a friend/sell them to a stranger?
All tickets for the Chamber of Time are purchased on a non-refundable and non-transferable basis.
Is there food and drink available?
No. However their are multiple venues within the Merrion Centre catering for all tastes and budgets. Food and drink is not permitted within the attraction.
May I bring food and drink into the attraction?
Do not bring alcohol or liquids (Perfume etc) on site as it will be removed. If you have medication please contact our visitor services team prior to your arrival. Food and drink of any kind is not permitted within the experience space.
How big a group can we bring?
For large group booking please contact us.
Who produces The Chamber of Time?
Professor Humboldt’s Chamber of Time is presented by Bifrost Entertainments Ltd
Can I film or photograph inside the attraction?
Photography and filming within the experience, of any kind, is strictly prohibited.
Are there flashing lights, smoke or strobes?
Yes, we will use flashing lights, strobes and special effects. There is also a high level of smoke effects in parts of the experience. If you have any conditions that may be affected by these factors, we strongly advise against visiting.
Is wheelchair access available?
Yes, but please contact us before booking the experience so we can prepare accordingly.
I have not received my confirmation email or tickets?
If you did not receive your confirmation email or tickets, please check your junk and spam folders, as at times emails can automatically be sent there. During busy periods it can take up to 24 hours to receive your tickets If after this time you still do not see your confirmation email and/or tickets please contact us.
Can I bring a bag?
Our security team are in place for your own safety and wellbeing, we ask you fully cooperate with all bags checks on arrival – We do not have lockers on site.
Can you pay by card onsite?
Yes, the box office will accept card payment.